Refund Policy
At AMMAR Watches, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your item, we’re here to help. Please read below for our refund policy details:
- Return Period: We offer a 30-day return policy from the date of delivery. If you are not fully satisfied with your purchase, you can return the item for a refund or exchange.
- Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Items that have been worn, damaged, or altered cannot be returned.
- Refund Process: Once we receive the returned item, we will inspect it and process your refund. Refunds will be credited back to the original payment method within 7–10 business days.
- Exchanges: If you'd like to exchange your purchase for a different item, please contact us within the return period. We’ll help you find a suitable replacement.
- Return Shipping: Customers are responsible for the cost of return shipping unless the item received is defective or incorrect. We recommend using a tracked shipping service to ensure the safe return of the item.
- Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately. We will provide a full refund or send you a replacement at no extra cost.
- Customer Support: For any return or refund-related queries, feel free to reach out to our customer support team at [your contact information]. We're here to help and ensure you have the best experience with AMMAR Watches.